Oficjalna strona miasta Jastrzębie-Zdrój

Jastrzębie-Zdrój City Hall undertakes to ensure the availability of its website in accordance with the Act of April 4, 2019 on digital accessibility of websites and mobile applications of public entities. The accessibility statement applies to the website www.jastrzebie.pl Jastrzębie-Zdrój City Hall.

Website publication date: July 5, 2018 No significant changes have been made since then.

This website is partially compliant with the Public Entity Websites and Mobile Apps Accessibility Act due to incompatibilities or exclusions listed below: Unavailable content:

Content unavailable:

The content listed below is not available for the following reasons:

  1. non-compliance with national rules:
    1. Some films on the website do not have subtitles for deaf people.
    2. Some non-text documents may not have alt text.
    3. In special cases, the web pages contain unclear link descriptions.
    4. Some PDF documents are not fully read by blind programs (e.g. incorrectly prepared tables, charts, pictures, missing navigation sections, title, etc.).
    5. Not all downloads come with format and size information.
    6. Some documents may not follow WCAG 2.1 formatting.
  2. content is outside the scope of applicable law:
    • Maps are exempt from accessibility obligations.

Prepare an Accessibility Statement

The statement was made on 17/09/2020 The declaration was made on the basis of a self-assessment carried out by a public entity.

You can use standard keyboard shortcuts on the website.

Feedback and contact details

In case of problems with the availability of the website, please contact us. The person responsible is Halina Humeniuk e-mail address hhumeniuk@um.jastrzebie.pl. You can submit requests for unavailable information in the same way, and submit complaints about non-availability. You can also contact by phone on the number 32 4785 371.

Appeal proceedings

Some documents may not meet the formatting rules compliant with the WCAG 2.1 guidelines. The public entity should process the request immediately and no later than within 7 days. If it is not possible to meet this deadline, the public entity shall immediately inform about when it will be possible to fulfill the request, and the deadline may not be longer than 2 months. If accessibility cannot be ensured, the public entity may propose an alternative way of accessing the information.

The public entity should fulfill the request immediately and not later than within 7 days. If it is not possible to meet this deadline, the public entity shall immediately inform about when it will be possible to fulfill the request, and the deadline may not be longer than 2 months. If accessibility cannot be ensured, the public entity may propose an alternative way of accessing the information.

In the event that an entity refuses to comply with a request to ensure the availability or alternative access to information, a complaint may be made against such action.

After exhausting all possibilities, the complaint may also be sent to Ombudsman.

Architectural availability

Persons experiencing permanent or periodic communication difficulties may contact the Jastrzębie-Zdrój City Hall via e-mail: Miasto@um.jastrzebie.pl, hhumeniuk@um.jastrzebie.pl, fax: 32 47 17 070, 32 47 85 371 and in person at the general office (room 020A) of the Jastrzębie-Zdrój City Hall. Simple official matters are dealt with directly by employees of the Jastrzębie-Zdrój City Hall, who use sign language. Settlement of such a case by an authorized person does not require prior notification.

In particularly complicated matters, an authorized person should report their willingness to use an interpreter at least 3 working days before the event, except in emergencies. The service is free of charge for the entitled person who is a disabled person within the meaning of the Act on Vocational and Social Rehabilitation and Employment of Disabled Persons.

There is one entrance with a sliding door to the building of the City Hall of Jastrzębie-Zdrój. There is an information terminal in the entrance hall. It is a terminal with color underprint, with easily palpable convex elements and a clear, contrasting graphic layout supplemented with black-printed texts and Braille pins. Thanks to it, blind or visually impaired people, as well as the elderly and those with hearing problems, will obtain information about the space in which they are located. The terminal is equipped with a convex plan of the office building, a sound system that reads messages, a keyboard and Braille signatures, raised and enlarged.

Deaf and non-speaking people can obtain all the necessary information at the City Hall, as well as report a matter, using an SMS text message. In order to provide an alternative way of communication with people unable to provide voice information, the City Hall has launched a special telephone line number 516 844 320. SMS messages are received 24 hours a day by employees of the Municipal Police, who answer a given question or take appropriate action in response to a received notification . In front of the stairs in the office building there are so-called fields of attention - yellow stripes informing the visually impaired that they are entering the step. There are overlays with information in Braille on the handrails. There are warning tapes on the glazed surfaces (all glass doors).

There are two lifts in the building that allow wheelchair users to move between floors. The buttons are backlit, making it easier for people with visual impairments to use them. Red illumination is used for the standby mode of the button, and when pressed, the color changes to green. The alarm buttons are permanently illuminated in yellow. In addition, the instruction buttons with a numerical designation have information in Braille. There are 2 disabled parking spaces in the parking lot of the municipal office.